Refund & Return Policy

Effective Date: 01/01/2024

🛍️ Jee Bajaar Shopping App – Refund & Exchange Policy

At Jee Bajaar, customer satisfaction is important to us. However, we follow a No Refund Policy under normal circumstances. Refunds are only applicable under specific conditions as mentioned below:

✅ Refund Eligibility

• The product received is leaked, physically damaged, or defective at the time of delivery.
• A refund request must be raised within 2 days of delivery by providing clear photos or video proof of the issue.

🔁 Exchange Policy

If your product is eligible:

• We will exchange the item, not refund the money.
• The replacement will be initiated after verifying the issue.

❌ No Refunds Will Be Provided For:

• Change of mind after purchase.
• Incorrect or incomplete address provided by the user.
• Delay in delivery due to courier/logistics issues beyond our control.
• Products used or damaged after delivery.

📞 How to Request a Return/Exchange

• Contact our support team within 48 hours of receiving the item.
• Share your order ID, issue details, and supporting images/videos.
• Our team will review and respond within 24–48 hours.

Policy Updates

Jee Bajaar reserves the right to update or modify this refund and cancellation policy. Users will be notified of any changes.